Title VI and other policies

 Wheelchairs

All El Dorado Transit vehicles are wheelchair accessible. To ensure the safety of our passengers, wheelchairs must be fitted with working brakes, and motorized wheelchairs must be turned off while on-board the lift. Wheelchairs must be secured in the van with tie downs and all passengers must use a seatbelt. Driver will not take wheelchairs over steps.

Bikes

All El Dorado Transit vehicles are equipped with bike racks. Just ride to your stop and hop on! Select Park and Rides also have Bike Lockers available, download the fillable PDF here for pricing and location information.

Animals

Service animals only, please!

Lost and Found

Procedure

  • Information on items found will be available the following business day at 9:00AM (items lost on Friday, Saturday, and/or Sunday will not be available until the following Monday at 9:00AM)
  • All items are held for fifteen (15) consecutive days from the date of recovery
  • Perishable food and soiled items will be discarded immediately.
  • Please be advised that items are not guaranteed to be found by the operator.

Contact Information

Items can be claimed at:
6565 Commerce Way
Diamond Springs, CA 95619

Monday – Friday: 8:00AM to 5:00PM

Telephone: (530) 642-5383 Option #5

info@eldoradotransit.com

 

Rights Under Title VI

El Dorado County Transit Authority (El Dorado Transit) operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with El Dorado Transit.

For more information on El Dorado Transit’s civil rights program, and the procedures to file a complaint, contact (530) 642-5383 or visit the administrative offices at 6565 Commerce Way, Diamond Springs, CA 95619.

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington DC 20590.

To view El Dorado Transit’s full Title VI Program, Click Here to download the PDF Version.

 

If information is needed in another language, contact (530) 642-5383 for assistance. Si require informacion en otro idioma, llame a (530) 642-5383.

Reasonable Modifications

Requests for Reasonable Modification may be submitted via the website at www.eldoradotransit.com, by email, written mail to 6565 Commerce Way, Diamond Springs CA 95619 or by phone at (530) 642-5383. All requests for Reasonable Modification should be addressed to the attention of the Planning and Marketing Manager.

For more details regarding specific policies and procedures surrounding Reasonable Modification requests, please refer to the El Dorado Transit Americans with Disabilities Act (ADA) Compliance Plan.