System Alert: Temporary Suspension of Saturday Services

ADA Paratransit

Complementary Paratransit is an origin to destination transportation service operating during the same hours as the local fixed route services. The ADA Paratransit service operates within ¾ of a mile of the Local Fixed Route services provided within the Placerville, Pollock Pines, Cameron Park and Diamond Springs service areas for ADA eligible passengers. Service hours are as follows:

  • Placerville: 6:30 A.M. to 6:25 P.M. Monday through Friday
  • Pollock Pines: 7:00 A.M. to 6:55 P.M. Monday through Friday
  • Cameron Park: 6:30 A.M. to 7:20 P.M. Monday through Friday
  • Diamond Springs: 7:00 A.M. to 6:55 P.M. Monday through Friday
  • 50 Express: 6:00 AM to 7:55 P.M. Monday though Friday (up to the Sacramento County Line)
  • Saturday Express: 9:00 A.M. to 4:55 P.M.
  • Diamond Springs Saturday: 9:00 A.M. to 4:55 P.M.

ADA eligible passengers may schedule a complementary paratransit trip during regular business hours, 8:00 A.M. to 5:00 P.M. seven (7) days a week, a maximum of three (3) days in advance and up to 5:00 P.M. the day prior to the trip request. The complementary paratransit fare is $3.00 one-way.

See the “Applications” links below for a description of the ADA application process and application materials. For questions regarding requesting an ADA eligibility application please call (530) 642-5383. For questions regarding the status of a submitted ADA eligibility application, please call (530) 642-5383.

If an applicant is denied, suspended, or feels the category they have been issued is incorrect they may file an appeal. Those wishing to file an appeal may do so by writing a letter to El Dorado Transit within 60 days of receipt of notification. The appeal is then reviewed by an appeals board at a hearing. Appeals board will make a decision within 30 days of the hearing.

El Dorado Transit
Attn: ADA Appeals Coordinator
6565 Commerce Way
Diamond Springs, CA 95619


ADA Complementary Application Form

ADA Complementary Application Process