First: The Map and Time Schedule
The map and time schedules are available for each route on the website and on the RouteShout 2.0 smartphone app. Find the schedule for the route you will be using and the direction you will be traveling. Find your bus stop location where you will be catching the bus. Look at the time schedule to figure out what time you will need to wait for your bus. If the stop is noted by the letter “R” (stands for Request Stop) on the schedule, you will need to call El Dorado Transit on the same day at least one (1) hour or more before the bus is due in the area to schedule your pick-up. If you cannot determine how to plan your trip using the map, please call our friendly staff at 530-642-5383. Bus locator map is available at https://eldorado.routematch.io/fixedroute/.
Second: The Bus Stop
We recommend that you be at your bus stop at least three (3) minutes early so that you do not miss your bus. As your bus approaches, please stand near the bus stop sign or bus shelter in view of the bus operator. If it is dark, you may consider using a light to ensure that the driver sees you.
Third: Your Bus
Each bus displays its route number/destination on a sign located above the windshield. If you are unsure if the bus serves your destination, feel free to ask the bus operator, they are very helpful!
Fourth: Boarding the Bus
Wait for passengers to exit before attempting to enter the bus. If the bus is running a few minutes behind schedule and you need to transfer to another bus, notify the driver; they may be able to help. If all seats are taken, stand behind the white line and hold on to the railings while the bus is moving. As a courtesy to other passengers, please store personal belongings under your seat or in overhead racks (if available) rather then on the seat next to you so that seats are available for other riders.
Fifth: Getting Off the Bus
All stops are announced on the bus. On local routes, when you are within one block of your destination, signal the driver using the pull-cable switch. If on a Commuter route, the bus will stop at all stops and the bus operator will look to see if anyone is walking forward to get off the bus. When deboarding, please watch your step, especially when it is wet or icy outside!
Passenger Rules
El Dorado Transit provides modern bus transportation by fixed route, demand response, and commuter route modes.
While riding on El Dorado Transit, please observe the following rules:
- No smoking, eating, or drinking
- No behavior creating a nuisance for driver or others
- No animals, except service animals
- Standing is permitted only when seats are not available
- Show pass or pay fare when boarding
- Keep the aisle clear of any items that might restrict access for passengers
- No unsafe behavior in or around El Dorado Transit buses or bus stops
Download the Passenger Code of Conduct here
Accessibility
Wheelchairs
All El Dorado Transit vehicles are wheelchair accessible. To ensure the safety of our passengers, wheelchairs should be fitted with working brakes, and motorized wheelchairs must be turned off while on-board the lift. Wheelchairs must be secured in the vehicle with tie downs and all passengers should use a seat belt. Driver will not take wheelchairs over steps.
Stop Announcements
Stop names are announced on all Fixed Route and Commuter service vehicles.
Bikes
All El Dorado Transit vehicles are equipped with bike racks. Just ride to your stop and hop on! Select Park and Rides also have Bike Lockers available, download the fillable PDF here for pricing and location information.
Animals
Service animals only, please!
What is a service animal?
- A service animal is a guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability. An individual may have more than one service animal.
- An El Dorado Transit representative may ask (1) if the animal is a service animal required because of disability and (2) what task the animal has been trained to perform. However, a service animal requires no special tag, identification, certification, papers, harness, vest, cape, or pass.
- A service animal must always be under the control of the handler. A service animal must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the person’s disability prevents use of these devices. In that case, the person must use voice, signal, or other effective means to maintain control of the animal.
- El Dorado Transit may refuse to transport service animals that are deemed to pose a direct threat to the health or safety of drivers or other riders, create a seriously disruptive atmosphere, or are otherwise not under a passenger’s control. An individual is not denied access if their service animal is denied access.
Juror Transportation
Free juror transportation is available in Placerville. Click here for more information.