Temporary Free-Fare for ALL El Dorado Transit services effective Saturday, April 4, 2020
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How to Ride

Passenger Rules

El Dorado Transit provides modern bus transportation by fixed route, demand response, and express route modes. All of our vehicles are wheel-chair accessible and equipped with bike racks. Please read the Bicycle and Scooter Policies for more information regarding the bike racks.

While riding on El Dorado Transit, please observe the following rules:

  • No smoking, eating, or drinking
  • No behavior creating a nuisance for driver or others
  • No animals, except service animals
  • Standing is permitted only when seats are not available
  • Show pass or pay fare when boarding
  • No unsafe behavior in or around El Dorado Transit buses or bus stops

How to Ride

First: The Map and Time Schedule

The map and time schedules are available for each route on the website and on the RouteShout 2.0 smartphone app. Find the schedule for the route you will be using and the direction you will be traveling. Find your bus stop location where you will be catching the bus. Look at the time schedule to figure out what time you will need to wait for your bus. If the stop is noted by the letter “R” (stands for Request Stop) on the schedule, you will need to call El Dorado Transit on the same day at least 30 minutes or more before the bus is due in the area to schedule your pick-up.  If you cannot determine how to plan your trip using the map, please call our friendly staff at 530-642-5383.

Second: The Bus Stop

We recommend that you be at your bus stop at least three (3) minutes early so that you do not miss your bus. As your bus approaches, please stand near the bus stop sign or bus shelter in view of the bus operator. If it is dark, you may consider using a light to ensure that the driver sees you.

Third: Your Bus

Each bus displays its route number/destination on a sign located above the windshield. If you are unsure if the bus serves your destination, feel free to ask the bus operator, they are very helpful!

Fourth: Boarding the Bus

Wait for passengers to exit before attempting to enter the bus. If the bus is running a few minutes behind schedule and you need to transfer to another bus, notify the driver; they may be able to help. If all seats are taken, stand behind the white line and hold on to the railings while the bus is moving.

Fifth: Getting Off the Bus

All stops are announced on the bus. On local routes, when you are within one block of your destination, signal the driver using the pull-cable switch. If on a Commuter route, the bus will stop at all stops and the bus operator will look to see if anyone is walking forward to get off the bus. When deboarding, please watch your step, especially when it is wet or icy outside!

Other information

If you’re looking for other information about El Dorado Transit services, these links might be useful.