TRANSIT DISPATCHER – Filing Deadline December 15, 2023 at 4:00 PM

TRANSIT DISPATCHER
(11:30AM – 8:30PM)

 

Hourly Rate: $18.89 – $25.31 with benefit package      

Filing Deadline: December 15th, 2023; 4:00PM

 

DEFINITION

Under general supervision, dispatches and schedules transit vehicles in accordance with established policies and procedures; provides direction and information to drivers regarding the timely routing of transit service; schedules and coordinates passenger trips including paratransit services; updates passenger locations/schedules and routes using computer aided software; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff.  Exercises no direct supervision over staff.

 CLASS CHARACTERISTICS

This is the fully qualified journey-level classification responsible for performing the full range of transit dispatch duties in all assigned areas.  Incumbents are expected to work independently and exercise judgment and initiative within established guidelines.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

This class is distinguished from Operations Supervisor/Transit in that the latter serves as the first level supervisor and assigns, directs and reviews the work of operations staff.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Dispatches and schedules transit vehicles in accordance with established policies and procedures; operates a two-way radio system and/or phone system to dispatch transit vehicles and drivers.
  • Performs preparatory work at the beginning of each shift; assigns vehicles to drivers; distributes keys and tablet computers; coordinates repair work and vehicle substitution to maintain service levels; monitors and reports driver tardiness, attendance and situational occurrences to supervisors.
  • Directs drivers regarding the timely and efficient routing of transit services; troubleshoots navigation system issues and resolves operating problems.
  • Schedules and coordinates passenger trips, including Americans with Disability Act (ADA) complementary paratransit service; updates passenger locations/schedules and routes; may coordinate schedules and prepare recommended routes.
  • Uses a variety of automated systems in the course of work including computer aided software, and navigation and radio systems.
  • Receives and screens visitors and telephone calls, including customer inquiries or complaints regarding service; provides factual information which requires the interpretation of policies and procedures; maintains log of incoming customer calls, radio transmissions and other data; resolves problems or refers to higher level staff.
  • Advises staff and other concerned agencies of emergency situations, weather conditions, road closures and other matters.
  • Performs operations related administrative tasks; receives and verifies billing summaries and drivers’ paperwork to ensure accuracy and confirm that monies received are consistent with drivers’ paperwork; compiles statistical information, including ridership information, for funding purposes.
  • Operates a variety of office equipment including computers and specialized software relevant to work performed; may prepare and type a variety of schedules, reports, driver trip sheets, memoranda and correspondence.
  • Maintains a variety of office files, logs and records.
  • Assists in the driver route bid process through the preparation of route segments into runs and the description of these runs in a formalized regular process.
  • As operations necessitate, may serve as a Transit Operator and perform all duties assigned to that classification.
  • Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

  •  Public agency transit operations and services.
  • Methods and techniques of transit dispatching and scheduling.
  • Methods and techniques of day-to-day transit operations problem solving.
  • Geographic locations within El Dorado Transit’s service areas.
  • Operational characteristics of specialized transit communication systems and devices.
  • Record keeping principles and practices.
  • Transit related State and Federal mandates.
  • Emergency response procedures.
  • Safety regulations including Vehicle Code and CHP regulations.
  • Seasonal weather and road conditions affecting transit service routing.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and El Dorado Transit
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination including computers and software relevant to work performed.

 Ability to:

  •  Perform transit dispatch and scheduling duties in an efficient and effective manner.
  • Organize work, set priorities, meet critical deadlines and follow up on assignments with a minimum of direction.
  • Present a positive image of the transit system.
  • Demonstrate excellent customer service skills.
  • Respond decisively and effectively in resolving problems and emergency situations.
  • Support drivers and passengers regarding day-to-day operational situations.
  • Operate a diverse range of communications equipment and devices.
  • Maintain accurate documentation in logs, records and files.
  • Use initiative and sound judgment within established guidelines.
  • Compile operational information and input data into a computer.
  • Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Establish and maintain effective working relationships with those encountered in the course of the work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Equivalent to completion of the twelfth (12) grade and two (2) years of experience performing dispatch duties, preferably in a transit environment.

 Licenses and Certifications:

  • Possession of, and ability to maintain, a valid California Class C Driver’s License and a safe driving record throughout employment.
  • Possession of, or ability to obtain within ninety (90) days of appointment to the classification, a valid Class B driver’s license with a passenger endorsement and no air brake restrictions, and maintenance of a safe driving record throughout employment.
  • Possession of, or ability to obtain within 90 days of appointment to the classification, a Verification Transit Training (VTT) certification with passenger endorsement.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment; ability to operate a motor vehicle and visit various service area sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. This is primarily a sedentary office classification although standing and walking between work areas may be required; incumbents may be required to sit for long periods of time.   Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator.  Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

When assigned as a Transit Operator, must be able to meet the physical demands of that classification.  Reasonable accommodations will be made for individuals on a case-by-case basis.

ENVIRONMENTAL CONDITIONS

Employees work primarily in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees occasionally work in the field and may be exposed to traffic conditions, loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, hazardous physical substances and fumes. Employees may interact with upset staff or public and private representatives while interpreting and enforcing departmental policies and procedures.

When assigned as a Transit Operator, must be able to work within the environmental conditions of that classification.

WORKING CONDITIONS

 Must be willing to work early morning, evening, weekend, and holidays as required.

APPLICATION SELECTION PROCEDURES

It is the responsibility of the applicants to ensure delivery of the completed application to the El Dorado County Transit Authority office at 6565 Commerce Way, Diamond Springs, CA 95619 by the deadline.  Postmarks are not acceptable.  El Dorado County Transit Authority applications must be used. A current Department of Motor Vehicle official K-4 printout of your driving record must accompany your application, run no more than 60 days prior to the date of your application is received by Human Resources.  Resumes may be attached but may not be substituted for any portion of the application.  All complete applications will be reviewed and the most suitable, qualified applicants, based on the information provided on their application, will be invited to participate further in the examination process.  Depending on the number of qualified candidates the examination process may include application screening and/or oral interview.

EL DORADO COUNTY TRANSIT AUTHORITY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Description in PDF

Employment Application

Current Postings

TRANSIT DISPATCHER – Filing Deadline December 15, 2023 at 4:00 PM

TRANSIT OPERATIONS SUPERVISOR – Filing Deadline: December 1, 2023; 4:00 PM

FISCAL TECHNICIAN I/II – Open Until Filled

Custodian, Full-Time – Filing Deadline: Open Until Filled

TRANSIT OPERATOR, PART-TIME – Filing Deadline: Open Until Filled – Class B license NOT required, training provided, great benefits

TRANSIT OPERATIONS SUPERVISOR – Filing Deadline: December 1, 2023; 4:00 PM

TRANSIT OPERATIONS SUPERVISOR

Hourly Rate: $27.35 – $36.65 with benefit package

Filing Deadline: December 1st, 2023; 4:00PM

DEFINITION

Under direction, provides day to day supervision and oversight of El Dorado Transit’s vehicle operator and dispatch operations functions; oversees all demand response scheduling, ensuring efficiency and productivity, and oversees all ADA requests and scheduling; regularly conducts monitoring duties associated with road vehicle operation supervision, vehicle trials, fare vault audits and daily vehicle inspection; oversees and ensures appropriate staff training; assists in policy and procedures implementation; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned management staff. Exercises direct supervision over technical, and/or administrative support staff.

CLASS CHARACTERISTICS

This is a full supervisory-level classification that exercises independent judgment on diverse and specialized transit services, needs and operational requirements, with significant accountability and ongoing decision- making responsibilities associated with the work. The incumbent organizes and oversees day-to-day transit vehicle operations and dispatch areas and is responsible for providing highly technical support to the Operations Manager in a variety of areas. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Operations Manager in that the latter has full management and supervisory authority for planning, organizing, and directing the full scope of activities of the department.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Plans, organizes, assigns, supervises, and reviews the work of vehicle operator and dispatch staff in the Operations Department; assists in the recruiting and hiring of drivers and dispatchers; assists in developing and presenting their initial and ongoing in-service training; provides policy guidance and interpretation to staff; evaluates employee performance and works with employees to correct deficiencies; effectively recommends and implements disciplinary actions and other personnel
  • Assists in staff selection and promotion activities.
  • Oversees daily operational activities; performs all scheduling tasks associated with drivers such as, bid routes, leave requests, sick coverage; receives immediate “driver not reporting for duty” phone calls; locates replacement drivers to ensure sufficient coverage.
  • Performs route planning and implementation tasks; oversees all demand response and ADA requests for services; ensures operational efficiencies and productivity when preparing schedules; checks schedules  and  routes;  notes  special  passenger  pickup  locations,  route  detours,  and  wheelchair accessibility requirements.
  • Schedules and regularly performs monitoring activities such as road supervision, vehicle trial checks, fare vault audits and daily vehicle inspections; prepares reports on same for use in staff performance evaluation and development.
  • Ensures the provision of safety training for all assigned staff; coordinates and/or delivers training; schedules and leads regular driver and dispatcher safety and training meetings; provides driver and dispatcher training on emergency evacuation procedures, snow, ice and other weather-related road conditions.
  • Provides training for driver certification and maintenance of VTT certificate, Class B, passenger and air brake endorsement; documents all training in the driver training records; acts as liaison with CHP and DMV regarding certification and training record
  • Monitors activities of the assigned work unit; recommends improvements and modifications, and prepares various reports on operations and
  • Recommends and implements goals, objectives, policies, and procedures pursuant to El Dorado Transit rules and
  • Responds to customer inquiries or complaints regarding service; provides information and resolves problems; refers to manager as
  • Responds to the scene of transit vehicle accidents and passenger incidents; provides on the scene assistance to drivers and passengers; acts as Safety Liaison with various agencies, including police and emergency authorities as necessary.
  • Investigates accidents and incidents; makes prompt and accurate reports; reviews investigation with drivers; determines accident preventability; recommends appropriate corrective
  • Monitors and directs the work of others related to the bus cleaning program and assists in driving vehicles to and from repair shops.
  • Communicates with employees on a consistent basis regarding the quality of their service, including complimenting  and  recognizing  appropriate  and  exemplary  performance,  providing  direction  or training to improve performance, and administering or recommending progressive discipline as needed.
  • Ensures all  dispatch  equipment  is maintained  and  in  operational  condition  and  that  policy  and procedures  manuals  are  updated;  participates  in  planning  and  implementing  operations  related automated systems.
  • Attends and participates in professional group meetings; stays current with new trends and innovations in the field of transit
  • Assures that ample supplies and equipment are on hand or in order for the successful operation of the dispatch office.
  • Perform communication and dispatch duties on a relief basis or when
  • Perform related duties as assigned

QUALIFICATIONS 

Knowledge of:

  • Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work
  • Methods and techniques of scheduling routes and dispatching appropriate
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to transit
  • Driving safety regulations and Vehicle Code provisions governing public transit safe driving
  • Geographic locations within El Dorado Transit’s service
  • Operational characteristics of vehicles and equipment used in transit agencies
  • Operational characteristics of dispatch communication systems and devices
  • Safety practices related to daily transit system operations, and seasonal safety training
  • ADA (American’s with Disabilities Act) regulations regarding public transit
  • Methods and techniques of operator maintenance and vehicle safety
  • Methods and techniques of day-to-day transit operations problem
  • Emergency response procedures including First Aid and
  • El Dorado Transit’s policies and practices regarding reviewing/reporting accident/incident reports to a third-party
  • Terms and conditions within labor agreements relevant to workforce
  • Methods and techniques of evaluating operational efficiencies and making recommendations for
  • Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and El Dorado Transit
  • Modern equipment and communication tools used for business functions and program, project, and task coordination including computers and software relevant to work performed

Ability to:

  • Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive
  • Implement goals, objectives, policies, procedures, and work
  • Independently organize work, set priorities, meet critical deadlines, and coordinate multiple priorities with designated
  • Provide driver training in the classroom and behind-the-wheel.
  • Organize and present safety and training materials to small and large
  • Operate public transit vehicles skillfully and
  • Present a positive image of the transit
  • Demonstrate excellent customer service
  • Respond decisively and effectively in resolving problems and emergency
  • Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work
  • Maintain confidentiality of sensitive
  • Policies, procedures, and terminology related to the transit/transportation
  • Review, investigate, and prepare accident or incident
  • Perform transit operations, including transit dispatching and
  • Perform safe driving practices, safety regulations and Vehicle Code provisions governing the
  • Effectively use computer systems, software applications, and modern business equipment to perform a variety of work
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Equivalent to completion of the twelfth (12th) grade, and two (2) years of transit vehicle operation experience at a level equivalent to El Dorado Transit’s classification of Transit Operator.

Licenses and Certifications:

  • Possession of a valid California Class B driver’s license with a passenger endorsement and no air brake restriction; and maintain a safe driving record throughout
  • Possession of a Verification Transit Training (VTT)
  • Possession of or, ability to obtain within twelve (12) months from date of hire, a “Train-the-Trainer” certificate or, similar certification as required by El Dorado
  • Possession of, or ability to acquire a valid First Aid

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment; ability to operate a motor vehicle and visit various service area sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. This is primarily a sedentary office classification although standing and walking between work areas may be required; incumbents may be required to infrequently operate a transit vehicle when driving staff are not available. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 40 pounds. Reasonable accommodation will be made for individuals on a case-by-case basis.

 

ENVIRONMENTAL CONDITIONS

Employees work primarily in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees frequently work in the field and may be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, hazardous physical substances and fumes. Employees may interact with upset staff or public and private representatives while interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

Must be willing to work early morning, evening, weekend, holiday, and split shifts as required.

Must be willing to respond to work related phone calls and emergency situations in off hours consistent with operational policies and procedures.

APPLICATION SELECTION PROCEDURES

It is the responsibility of the applicants to ensure delivery of the completed application to the El Dorado County Transit Authority office at 6565 Commerce Way, Diamond Springs, CA 95619 by the deadline. Postmarks are not acceptable. El Dorado County Transit Authority applications must be used. A current Department of Motor Vehicle official K-4 printout of your driving record must accompany your application, run no more than 60 days prior to the date of your application is received by Human Resources. Resumes may be attached but may not be substituted for any portion of the application. All complete applications will be reviewed and the most suitable, qualified applicants, based on the information provided on their application, will be invited to participate further in the examination process. Depending on the number of qualified candidates the examination process may include application screening and/or oral interview.

 

EL DORADO COUNTY AUTHORITY IS AN EQUAL OPPORTUNITY EMPLOYER.

 

Job Description in PDF

Employment Application

Current Postings

TRANSIT DISPATCHER – Filing Deadline December 15, 2023 at 4:00 PM

TRANSIT OPERATIONS SUPERVISOR – Filing Deadline: December 1, 2023; 4:00 PM

FISCAL TECHNICIAN I/II – Open Until Filled

Custodian, Full-Time – Filing Deadline: Open Until Filled

TRANSIT OPERATOR, PART-TIME – Filing Deadline: Open Until Filled – Class B license NOT required, training provided, great benefits

FISCAL TECHNICIAN I/II – Open Until Filled

FISCAL TECHNICIAN I/II

Filing Deadline:  Opened Until Filled

Fiscal Technician I:  $19.84 – $26.59 with benefit package

Fiscal Technician II:  $23.01 – $30.84 with benefit package

DEFINITION

Under general supervision (Fiscal Technician I) to direction (Fiscal Technician II), perform paraprofessional and clerical accounting work required in the processing and maintenance of fiscal and statistical records for El Dorado Transit’s financial functions; areas of responsibility include, but are not limited to, accounts payable, accounts receivable, payroll, and cash handling; assists in compiling information and data for financial reports; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision (Fiscal Technician I) or direction (Fiscal Technician II) from the Finance  Manager.   Exercises no direct supervision over staff.

 CLASS CHARACTERISTICS

Fiscal Technician I: This is the entry-level classification in the Fiscal Technician series.  Initially under close supervision, incumbents learn and perform fiscal related duties.  As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently.  Positions at this level usually perform most of the duties required of the positions at the II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.  Work is usually supervised while in progress and fits an established structure or pattern.  Exceptions or changes in procedures are explained in detail as they arise.

Fiscal Technician II: This is the fully qualified journey-level classification in the Fiscal Technician series responsible for performing the full range of paraprofessional accounting support duties in assigned areas which include, but are not limited to, accounts payable, accounts receivable, payroll, and cash handling.  Positions at this level are expected to work independently, and exercise  judgment and initiative within established guidelines.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Fiscal Technician class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level; progression to the Fiscal Technician II level is dependent on (i) satisfactory work performance; (ii) the incumbent meeting the minimum qualifications for the classification; (iii) management affirmation that the position is performing the full range of duties assigned to the classification, and (iv) management approval for progression to the II level.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Positions at the Fiscal Technician I level may perform some of these duties in a learning capacity.

  • Performs paraprofessional and clerical accounting work required in the processing and maintenance of fiscal and statistical records for El Dorado Transit’s financial functions; areas of responsibility include, but are not limited to, accounts payable, accounts receivable, payroll, and cash handling.
  • Administers the payroll process; maintains up to date employee and agency information in the payroll system; reviews and verifies time cards and confirms leave requests/balances; verifies pay increases and computes any retro-active pay; confirms benefits, retirement and deferred compensation contributions and related deductions; ensures compliance with bargaining unit agreements and individual selections; calculates and processes manual checks; submits documents to payroll system vendor;  checks and confirms payroll prior to final processing; submits reports to retirement and deferred compensation providers.
  • Administers the accounts payable function; collects and assembles invoices and confirms proper documentation and signatures; sets invoices up for payment; maintains all accounts payable vendor accounts in automated system; reconciles all accounts payable invoices to monthly statements received; investigates and resolves discrepancies; sets up, processes and distributes checks; reviews accounts payable general ledger entries for accuracy prior to month end closing.
  • Assists in the collection of monies owed to El Dorado Transit; works with external service providers. and maintains accounts receivable files and records.
  • Assists in the compilation and distribution of fiscal reports; places fiscal data into spreadsheets or automated system for report generation.
  • Coordinates and processes monthly ALTA client orders; reviews authorizations to ensure they are current; prepares monthly check sheets for drivers for billing purposes; prepares ALTA monthly billing for scrip and passes.
  • Prepares and distributes pass fare merchandise to retail locations; prepares sales packages, which include scrip, passes, and a log sheet; reconciles sales for each site and prepares deposit; resolves fare discrepancies.
  • Counts and reconciles daily deposits from transit system fare boxes; confirms and deposits funds.
  • Logs incoming checks and prepares bank deposits; reconciles bank deposit slips weekly and resolves discrepancies.
  • Assists with the purchasing function by entering and processing purchase orders in the system; verifies bid paperwork is complete and includes authorized signatures; maintains purchase order files.
  • Performs general office support; answers the telephone and assists callers or directs to correct staff member; organizes and maintains various files; types correspondence, reports, and forms; sets up yearly fiscal year files; prepares files for archival.
  • Positions assigned to this classification may be required to operate a motor vehicle to pick up and deliver materials, or to attend business related meetings.
  • Performs related duties as assigned.

QUALIFICATIONS

Positions at the Fiscal Technician I level may exercise some of these knowledge and abilities statements in a learning capacity.

Knowledge of:

  • Public agency financial operations and services including, but not limited to, accounts payable, accounts receivable, payroll, and cash handling.
  • Principles and practices of automated financial record keeping systems.
  • Methods, practices, and procedures of bookkeeping, including accounts receivable, and accounts payable processes.
  • Public agency payroll processes, including retirement plan and benefits providers reporting processes.
  • Public agency procurement processes, rules and regulations.
  • Cash handling principles and techniques.
  • Methods and techniques of balancing cash transactions, and bank statements.
  • Methods and techniques of reconciling accounts and statements.
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
  • Complex recordkeeping principles and practices.
  • Business mathematical principles.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and El Dorado Transit
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination including computers and software relevant to the work performed.

Ability to:

  • Provide technical support to the full range of fiscal services.
  • Coordinate services with external service providers and internal departments.
  • Respond to and effectively prioritize multiple requests for service.
  • Research and compile data for fiscal reports and records.
  • Organize and maintain accurate fiscal files and records.
  • Make accurate arithmetic calculations.
  • Demonstrate excellent customer service skills.
  • Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
  • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
  • Understand and carry out oral and written directions.
  • Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
  • Establish and maintain effective working relationships with those encountered in the course of the work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Fiscal Technician I/II: Equivalent to completion of the twelfth (12th) grade supplemented by specialized training in accounting, payroll or a related field.

Fiscal Technician I: Two (2) years of experience performing a variety of technical fiscal, accounting, and financial record keeping duties.

Fiscal Technician II: Three (3) years of increasingly responsible experience performing a variety of technical fiscal, accounting, and financial record keeping duties, or one (1) year of technical fiscal program support experience at a level equivalent to the El Dorado Transit’s classification of Fiscal Technician I.

Licenses and Certifications:

  • Possession of, and ability to maintain, a valid California Class C Driver’s License and a safe driving record throughout employment.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  This is primarily a sedentary office classification although standing and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.  Reasonable accommodations will be made for individuals on a case-by-case basis.

ENVIRONMENTAL CONDITIONS

Employees work primarily in an office environment with moderate noise levels, controlled temperature conditions and no exposure to hazardous physical substances.  Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

APPLICATION SELECTION PROCEDURES

It is the responsibility of the applicants to ensure delivery of the completed application to the El Dorado County Transit Authority office at 6565 Commerce Way, Diamond Springs, CA 95619 by the deadline.  Postmarks are not acceptable.  El Dorado County Transit Authority applications must be used. Resumes may be attached but may not be substituted for any portion of the application.  All complete applications will be reviewed and the most suitable, qualified applicants, based on the information provided on their application, will be invited to participate further in the examination process.  Depending on the number of qualified candidates the examination process may include application screening and/or oral interview.

Employment Application

Job Description in PDF

EL DORADO COUNTY TRANSIT AUTHORITY IS AN EQUAL OPPORTUNITY EMPLOYER

Current Postings

TRANSIT DISPATCHER – Filing Deadline December 15, 2023 at 4:00 PM

TRANSIT OPERATIONS SUPERVISOR – Filing Deadline: December 1, 2023; 4:00 PM

FISCAL TECHNICIAN I/II – Open Until Filled

Custodian, Full-Time – Filing Deadline: Open Until Filled

TRANSIT OPERATOR, PART-TIME – Filing Deadline: Open Until Filled – Class B license NOT required, training provided, great benefits

Custodian, Full-Time – Filing Deadline: Open Until Filled

FULL-TIME CUSTODIAN

 

Non-Exempt Safety Sensitive

Filing Deadline: Open Until Filled

 

Hourly Rate: $15.89 – $21.29 with benefit package Participation in the California Public Employees’ Retirement System (CalPERS)

 

DEFINITION

Under general supervision, washes the exterior of El Dorado Transit vehicles and cleans, disinfects and maintains the interior; operates the automatic vehicle washing equipment; performs routine maintenance and cleaning duties of El Dorado Transit offices, facilities and vehicles; uses a variety of custodial tools, equipment and supplies; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from management and supervisory staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

 This is a fully qualified journey-level classification responsible for performing the full range of vehicle washing/cleaning and custodial duties for El Dorado Transit offices and sites, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Using a variety of materials and equipment, cleans and sanitizes the exterior and interior of El Dorado Transit vehicles; operates automatic vehicle washing equipment; ensures interior seats and flooring are properly maintained in a tidy condition; cleans and maintains automatic bus washing
  • Performs a diverse range of custodial duties in El Dorado Transit facilities and sites; cleans offices, facilities,  bus  shelters and bus stops;  monitors  conditions  of  facilities  and  reports  the  need  for maintenance and repair.
  • Sweeps, mops and scrubs floors; removes trash; cleans windows; wipes down and dusts ceilings, walls, and doors; dusts furniture and
  • Maintains bus stop locations by performing tasks such as cleaning, installing and repairing bus stop signs, benches and shelters; removes graffiti; replenishes and stocks bus schedules and public notices.
  • Follows label instructions to mix and dilute cleaners, disinfectants and stripping agents for proper
  • Uses a variety of custodial tools, equipment and supplies, maintains equipment and supplies in proper
  • Closes windows, and locks doors to secure facilities and
  • Keeps basic records of work
  • Performs landscape maintenance at various sites; mows lawns; trims bushes and removes weeds; ensures that walkways and paths are clear of
  • Operates all transit
  • Performs related duties as assigned.

QUALIFICATIONS

 Knowledge of:

  • Proper cleaning methods, and the use of cleaning materials, and
  • Proper use of automatic vehicle washing
  • Use and minor maintenance of hand and power tools and equipment used in custodial
  • Safety practices when working with tools, equipment and cleaning
  • Techniques for providing a high level of customer service by effectively dealing with the public and El Dorado Transit staff.
  • Basic record keeping

Ability to:

  • Wash vehicles and maintain interiors in a clean and tidy
  • Perform general custodial tasks within an office and maintenance/shop
  • Properly use personal protective equipment and handle hazardous chemicals
  • Understand and follow written and oral
  • Demonstrate excellent customer service
  • Present a positive public image of the transit
  • Communicate clearly and concisely, both orally and in
  • Establish and maintain effective working relationships with those encountered in the course of the

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

  • Equivalent to completion of the eighth (8th) grade and six (6) months of custodial work

Licenses and Certifications:

  • Possession of, and ability to maintain, a valid California Driver’s License and a safe driving record throughout
  • Possession of, or ability to obtain within ninety (90) days of appointment to the classification, a Class B Driver’s License with a passenger endorsement and no air brake restriction; and maintain a safe driving record throughout employment.

PHYSICAL DEMANDS

Must possess mobility to work in an outdoor/indoor setting; operate cleaning equipment and tools; vision to read printed materials; and hearing and speech to communicate in person. Standing in and walking between work areas is frequently required, specifically climbing in/out of buses. Finger dexterity is needed to operate tools and equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 40 pounds with the use of proper equipment such as backpack sanitizing fog sprayers and steam cleaner. Reasonable accommodations will be made for individuals on a case-by-case basis.

ENVIRONMENTAL CONDITIONS

Employees occasionally works indoors in an office or other indoor facility environment, and typically during non-standard hours with frequent exposure to dirt, dust, hazardous substances, and human or animal bodily fluids; predominately works outdoors in all weather conditions and temperatures.

WORKING CONDITIONS

  • Must be willing to work outdoors in all weather conditions and to work weekends, evening shifts, and overtime as

APPLICATION AND SELECTION PROCEDURES:

 It is the responsibility of the applicant to ensure delivery of the completed application to the El Dorado County Transit Authority office at 6565 Commerce Way, Diamond Springs, CA 95619. El Dorado County Transit Authority applications must be used. A current original Department of Motor Vehicle K-4 printout of your driving record must accompany your application, run no more than 60 days prior to the date your application is received by Human Resources. Resumes may be attached but may not be substituted for any portion of the application. All completed applications will be reviewed and the most suitable qualified applicant, based upon the information provided on their application, will be invited to participate further in the examination process. Depending on the number of qualified candidates the examination process may include application screening, skills testing, and/or oral interviews.

EL DORADO COUNTY TRANSIT AUTHORITY IS AN EQUAL OPPORTUNITY EMPLOYER

Employment Application

Job Description in PDF

Current Postings

TRANSIT DISPATCHER – Filing Deadline December 15, 2023 at 4:00 PM

TRANSIT OPERATIONS SUPERVISOR – Filing Deadline: December 1, 2023; 4:00 PM

FISCAL TECHNICIAN I/II – Open Until Filled

Custodian, Full-Time – Filing Deadline: Open Until Filled

TRANSIT OPERATOR, PART-TIME – Filing Deadline: Open Until Filled – Class B license NOT required, training provided, great benefits

TRANSIT OPERATOR, PART-TIME – Filing Deadline: Open Until Filled – Class B license NOT required, training provided, great benefits

TRANSIT OPERATOR, PART-TIME

Non-Exempt

Safety Sensitive

                                                                           

$20.14 – $26.99 Hourly with Benefits

 

DEFINITION

Under general supervision, operates buses, vans and automobiles providing scheduled, special and dial-a-ride transit services for the public; provides customer service and presents a positive image of the transit system to the public; picks up and delivers transit passengers; assists disabled passengers in boarding and disembarking vehicles; inspects vehicles and equipment for safe operating conditions; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory and management staff.  Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is the fully qualified journey-level classification responsible for performing the full range of transit vehicle operation and driving, customer service and safety related tasks.  Incumbents are expected to work independently and exercise judgment and initiative within established guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

This class is distinguished from Transit Operations Supervisor in that the latter serves as the first level supervisor and assigns, directs and reviews the work of operations staff.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Operates a diverse range of vehicles used to provide scheduled, special and dial-a-ride transit services for the public; vehicles operated include, but are not limited to, buses, vans and automobiles.
  • Picks up and delivers transit passengers; assists disabled passengers in boarding and disembarking using specialized equipment where needed; provides information and responds to patron issues or questions; provides customer service and presents a positive image of the transit system to the public.
  • Operates transit vehicles safely under a variety of weather and road conditions.
  • Inspects vehicles and equipment for safe operating conditions; adds fluids, air and makes minor adjustments as necessary; ensures that vehicles meet the safe operating standards set by El Dorado Transit and regulatory agencies, and if not, reports the need for maintenance and repair work.
  • Inputs passenger and route information via computerized tablet and/or paper route sheet; checks schedules and routes; notes detours for road closures or special pick-ups; collects and accounts for fares.
  • Maintains communications with dispatch center and responds to dispatcher assignments as received.
  • Makes prompt, accurate accident and incident reports; provides first-aid assistance as necessary; contacts dispatch center, supervisor and/or emergency services as directed through operational policies and procedures.
  • Compiles data on passengers served; assists in preparing and maintaining a variety of records and reports related to services provided.
  • Ensures vehicles operated are maintained in a clean and orderly condition; searches vehicle for trash and lost items, sweeps and clean bus windows as needed; drives vehicles through automated washing system.
  • Responds to customer inquiry or complaints regarding service; refers to supervisor as needed.
  • Provides office support assistance as assigned.
  • Observes safe work methods and utilizes safety equipment related to the work.
  • May assist other Transit Operators with route orientation.
  • Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

  • Operational characteristics of a variety of vehicles used to transport passengers including specialized devices for vehicle accessibility.
  • Safe driving practices related to the operation of public transit vehicles including buses, vans and automobiles.
  • Safety regulations and Vehicle Code provisions governing the work.
  • ADA (American’s with Disabilities Act) regulations regarding public transit operations.
  • Methods and techniques of conducting daily and routine vehicle safety inspection within established guidelines.
  • Basic mechanical ability including checking oil, refueling vehicles and installing snow chains.
  • Diverse range of communications devices including radio systems.
  • County road systems and geography.
  • Basic mathematics and cash handling techniques.
  • Basic first-aid techniques.
  • Basic office support practices
  • Safe work methods and safety regulations pertaining to the work.
  • Techniques for providing a high level of customer service by effectively dealing with the public, and internal
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination including computers and software relevant to the work performed.

Ability to:

  • Operate public transit vehicles skillfully and safely including the use of specialized equipment to assist passengers with vehicle accessibility.
  • Present a positive public image of the transit system.
  • Respond decisively and effectively in emergency situations.
  • Demonstrate excellent customer service skills.
  • Read and interpret maps and schedules.
  • Operate basic computer systems and communication systems.
  • Collect and account for fares received.
  • Prepare accurate and concise records and reports.
  • Maintain schedules on assigned routes.
  • Exercise independent judgment and initiative without close supervision.
  • Maintain accurate logs, records, and basic written records of work performed.
  • Understand and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Understand and follow written and oral instruction.
  • Establish and maintain effective working relationships with those encountered in the course of the work.

 

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Equivalent to completion of the twelfth (12th) grade and six (6) months of experience driving vehicles, preferably in a transit environment.

Licenses and Certifications:

  • Possession of, and ability to maintain, a valid Class C California Driver’s License and a safe driving record throughout employment.
  • Possession of, or ability to obtain within ninety (90) days of appointment to the classification, a Class B California Driver’s License; and maintenance of a safe driving record throughout employment.
  • Possession of, or ability to obtain within ninety (90) days of appointment to the classification, a Verification Transit Training (VTT) certification with passenger endorsement.

Applicants do not need a current Class B license. Training will be provided for those who are hired.

PHYSICAL DEMANDS

Must possess mobility to work in a predominantly vehicle driving/operation environment; to operate a motor vehicle and drive on highways, surface streets and country roads in light to heavy traffic conditions; strength, stamina, and mobility to perform medium to heavy physical work. The incumbent must regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle vehicle controls and lifting devices.  Physical effort, finger and manual dexterity are regularly needed to operate assigned equipment.  Visual requirements include near and distance vision, color vision, night vision, peripheral vision, depth perception and the ability to adjust focus; vision is also needed to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio.  The incumbent must sit for long periods of time while operating vehicles, and walk on multiple types of surfaces to inspect vehicles and assist passengers. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work vehicles.  Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 60 pounds, or heavier weights with the use of proper equipment.  Reasonable accommodations will be made for individuals on a case-by-case basis.

ENVIRONMENTAL CONDITIONS

Employees primarily work in a driving environment and are frequently exposed to road and traffic conditions, loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, chemicals, and fumes, hazardous substances, and human or animal bodily fluids.  Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing El Dorado Transit policies and procedures.

WORKING CONDITIONS:

Must be willing to work early morning, evening, weekend, holiday and split shifts as required.  Must be willing to respond to emergency circumstances as required.

APPLICATION AND SELECTION PROCEDURES:

It is the responsibility of the applicants to ensure delivery of the completed application to the El Dorado County Transit Authority office at 6565 Commerce Way, Diamond Springs, CA 95619 by the deadline.  Postmarks are not acceptable.  El Dorado County Transit Authority applications must be used. A current Department of Motor Vehicle official K-4 printout of your driving record must accompany your application, run no more than 60 days prior to the date of your application is received by Human Resources.  Resumes may be attached but may not be substituted for any portion of the application.  All complete applications will be reviewed and the most suitable, qualified applicants, based on the information provided on their application, will be invited to participate further in the examination process.  Depending on the number of qualified candidates the examination process may include application screening and/or oral interview.

Agency Shop Requirement:   This position is represented by the Operating Engineers Local Union No. 3, and payment of union dues or an equivalent service fee is a condition of employment.

EL DORADO COUNTY TRANSIT AUTHORITY IS AN EQUAL OPPORTUNITY EMPLOYER

Employment Application

Job Description in PDF

 

Current Postings

TRANSIT DISPATCHER – Filing Deadline December 15, 2023 at 4:00 PM

TRANSIT OPERATIONS SUPERVISOR – Filing Deadline: December 1, 2023; 4:00 PM

FISCAL TECHNICIAN I/II – Open Until Filled

Custodian, Full-Time – Filing Deadline: Open Until Filled

TRANSIT OPERATOR, PART-TIME – Filing Deadline: Open Until Filled – Class B license NOT required, training provided, great benefits